Effective Working Relationships
"Why don't people work properly!?"
"What is your basis for assuming they will?"
Social Process work is not about being nice. It's about creating & sustaining effectiveness.
Our clients
Multinationals
Small businesses
Non profit groups
Banks
Schools
Government
Social Process
Pay the same attention to the detail of the social process as to technical & commercial processes
These can work together for success
– or they can work against each other.
How people behave, do their work & interact, and the systemic and interpersonal factors that drive this
Cost, financing, cash flow, return, efficiency, profit
Method, process, materials equipment used -for a specific field (eg: engineering, accounting, performance mgt, production)
is our focus and is a core business process
All organisations achieve their goals through the work of people, whether this is 10 or 10 000. This leads to the complex and ongoing business challenge of how to get our people to consistently and efficiently do the right work.
Client achievement
Behaviour is driven by all the different messages of what really "goes on around here"
Areas of focus
How to design the organisation for efficient flows of work across different roles and systems.
Defining and requiring the productive focus of all who have people reporting to them.
Leadership
Providing a consistent message about expectations, including allocating the required resources and authority
Work clarity
Integrating these connected elements in an intentional way for efficient and sustainable success
Integrating for Performance
Using systems appropriately to drive the right behaviour, simplify work and improve decision making.
Systems
What people see and experience as the actual business priorities and generally “how things really work around here”
Symbols
How to accurately match people to the type and complexity of work in a role.
Capability
We are not interested in creating extra work for your people,
or for ourselves
What we do
We focus on social process & the aim of helping to create conditions where people can willingly give of their best.
We guide you in applying key principles and tools to
your particular context, for sustained improvement.
We bring three decades of experience to help your leadership team use these principles in all your work, so you can
thrive through future challenges.
We always respect and work through management, who have the accountability for the business success and therefore
the required authority for change.
Our services
Organisation Analysis
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Systems
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Structure
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Culture
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Capability
Tools
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Systems design
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Effective teamwork
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Structure improvement
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Role & Task Clarity
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Leadership tools
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Capability framework
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Culture change model
Training
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Working Together Program
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Leadership Development
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HR Effectiveness
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Systems Design
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Role & Structure Design
Management Advice and Facilitation
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Leadership Coaching
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Exec Planning workshops
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Implementation advice
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Capability management
We tailor our support to your needs & context, whilst the underlying principles of Systems Leadership provide a consistent framework.
Real success is important to us, so we will help you determine measures for the business impact.
Typical challenges addressed
Whether working on a new strategy or trying to solve a problem it comes down to what your people are going to do differently tomorrow
Is this for you?
About us
Hilton Barnett
Hilton has over 30 years experience working with organisations across 7 countries. Much of this in mining and related industry, but he has also worked banking, local and regional government, educational and child welfare institutions and a range of small organisations, including non-profit work.
This broad experience across different business and societal cultures has proved the value of the leadership principles and approach found in the Systems Leadership Theory of Macdonald Associates.
Hilton has been privileged to meet and work closely with people at all levels in organisations and society.
He has degrees in Psychology from Cape Town and Sydney Universities.
Thomas Barnett
Thomas has been working with HBA for the past two years. Before that he completed his Masters in Economics and Business Administration: Strategy, Organisation and Leadership at Copenhagen Business School, in Denmark. His thesis focused on the use of systems leadership principles in start-up businesses. Before that he studied at the University of Cape Town and at Monash South Africa where he graduated with a Batchelor of business Science and psychology.
Dr Ian Macdonald
Based in the United Kingdom, Ian established Macdonald Associates Consultancy in 1983.
He was a staff member at Brunel University in London and continues to be associated there as an Honorary Fellow. His consultancy work has included many different countries, cultures and types of organisation from indigenous communities to financial services from mining to the church and he continues to work across all sectors. Ian and Hilton have worked together for twenty years.
He is the co-author of Systems Leadership; Creating Positive Organisations which forms the basis of our work.
Ian is a Chartered Psychologist, with a PhD in Psychology. He is an Honorary Fellow of Brunel University and a Associate of the British Psychological Society
We are a locally based South African company with global experience and associates in Australia, Denmark and the United Kingdom.
You can contact us via any of the following:
Email- Info@hbaleadership.com
Cell:+27 829001452
Or contact us individually using the links in the Who we are section.
Successful businesses
are built through the
work of their people
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